Refund & returns Policy


We are happy to refund any unused Puppets returned within 28 days of purchase. Our aim is to ensure you are happy with your online purchase from Puppets Ireland.
We just ask that it is returned unopened, and in its original packaging.
The choice of carrier and cost of return is at the customer’s expense.

Customers will receive a full refund on reception of the Puppets/Toys, using the same method of payment as the original order.

In the case of damaged Toys, we ask that you report any damage as soon as possible.
Depending on the item, we can organise a replacement or a spare part to be sent out.

Any questions please call us on 0469558977 (+353 469558977) or write to us Puppets Ireland, Derryclare Summerhill, Co Meath, Ireland. or email us from the Contact us Page.